Privacy Policy
Effective date 12.05.2026
Last modified 12.05.2026
This Privacy Policy explains how Gamepunk.net (“we”, “us”, “our”), collects, uses, stores, shares, and protects personal data when you use https://gamepunk.net and related services, including buying, selling, depositing, withdrawing, transferring, or otherwise interacting with digital in-game items such as Counter-Strike and Dota 2 skins.
For payment transactions, fraud prevention, card-network processing, identity verification, hosting, analytics, and other services, we may work with third parties who act as independent controllers, joint controllers, or processors depending on their role.
1. Our service
We operate an online marketplace / store for digital gaming items, including Counter-Strike and Dota 2 skins. To provide the service, we may process information connected to your account, Steam account, skin inventory, trade activity, payments, fraud checks, customer support, and legal compliance.
We are not affiliated with, endorsed by, or sponsored by Valve Corporation, Steam, Counter-Strike, or Dota 2 unless expressly stated on our website.
3. Personal data we collect
We may collect the following categories of personal data.
3.1 Account data
This may include:
3.2 Steam and game-related data
When you connect or use your Steam account, we may collect:
3.3 Transaction and marketplace data
We may collect:
3.4 Payment data
When you pay by card, payment information may be collected and processed by our payment service providers, acquiring banks, issuing banks, card networks such as Visa and Mastercard, fraud-prevention providers, and 3-D Secure providers.
Depending on the payment method and processor, we may receive and store limited payment-related information, such as:
3.5 Identity, age, sanctions, and compliance data
Where required or appropriate, we may collect:
4. How we collect data
We collect personal data:
5. Why we use your personal data and our legal bases
We process personal data for the following purposes.
Last modified 12.05.2026
This Privacy Policy explains how Gamepunk.net (“we”, “us”, “our”), collects, uses, stores, shares, and protects personal data when you use https://gamepunk.net and related services, including buying, selling, depositing, withdrawing, transferring, or otherwise interacting with digital in-game items such as Counter-Strike and Dota 2 skins.
For payment transactions, fraud prevention, card-network processing, identity verification, hosting, analytics, and other services, we may work with third parties who act as independent controllers, joint controllers, or processors depending on their role.
1. Our service
We operate an online marketplace / store for digital gaming items, including Counter-Strike and Dota 2 skins. To provide the service, we may process information connected to your account, Steam account, skin inventory, trade activity, payments, fraud checks, customer support, and legal compliance.
We are not affiliated with, endorsed by, or sponsored by Valve Corporation, Steam, Counter-Strike, or Dota 2 unless expressly stated on our website.
3. Personal data we collect
We may collect the following categories of personal data.
3.1 Account data
This may include:
- name or username;
- email address;
- password hash or authentication credentials;
- account ID;
- country, language, and currency preferences;
- account settings;
- communication preferences;
- referral, affiliate, or promo-code information.
3.2 Steam and game-related data
When you connect or use your Steam account, we may collect:
- Steam ID / SteamID64;
- Steam display name;
- Steam avatar;
- Steam profile URL;
- Steam trade URL;
- public Steam profile and inventory information;
- item names, images, rarity, exterior, float value, stickers, market value, and other item metadata;
- deposit, withdrawal, purchase, sale, exchange, and trade history;
- item ownership and transfer status.
3.3 Transaction and marketplace data
We may collect:
- items viewed, listed, purchased, sold, deposited, or withdrawn;
- cart and checkout details;
- order ID, transaction ID, payment status, refund status, chargeback status;
- timestamps, prices, fees, commissions, balances, wallet activity, and settlement records;
- communications between users, where marketplace features allow user interaction;
- evidence submitted for disputes, refunds, chargebacks, fraud reviews, or support cases.
3.4 Payment data
When you pay by card, payment information may be collected and processed by our payment service providers, acquiring banks, issuing banks, card networks such as Visa and Mastercard, fraud-prevention providers, and 3-D Secure providers.
Depending on the payment method and processor, we may receive and store limited payment-related information, such as:
- payment method type;
- card brand;
- last four digits of the card number;
- card expiry month/year, where provided by the payment processor;
- payment token or processor customer ID;
- billing country, billing ZIP/postal code, or billing address;
- transaction amount, currency, status, authorization result, refund status, chargeback status;
- risk, fraud, or authentication result;
- 3-D Secure result or exemption status.
3.5 Identity, age, sanctions, and compliance data
Where required or appropriate, we may collect:
- full name;
- date of birth;
- residential address;
- nationality;
- government-issued ID document;
- selfie, liveness check, or biometric verification result where supported by our verification provider;
- proof of address;
- source-of-funds or source-of-wealth information;
- sanctions, politically exposed person, anti-fraud, or adverse-media screening results;
- records of compliance decisions, restrictions, and account reviews.
4. How we collect data
We collect personal data:
- directly from you when you create an account, place an order, contact support, complete verification, or use the website;
- from Steam or publicly available Steam profile/inventory data when you connect your Steam account or provide a trade URL;
- from payment processors, card networks, acquiring banks, issuing banks, 3-D Secure providers, fraud-prevention providers, and chargeback/dispute systems;
- from KYC, identity-verification, sanctions-screening, and compliance providers;
- automatically through cookies, pixels, server logs, device identifiers, and similar technologies;
- from other users, for example in disputes or reports;
- from public sources, regulators, law-enforcement bodies, and professional advisers where necessary.
5. Why we use your personal data and our legal bases
We process personal data for the following purposes.
Where we rely on legitimate interests, we balance our interests against your rights and freedoms. Our legitimate interests include operating a secure digital-skins marketplace, preventing fraud and abuse, protecting users, enforcing our terms, supporting payment integrity, improving our services, and defending legal claims.
Where we rely on consent, you may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.
6. Payment-card and card-scheme data protection
Because we accept card payments, we work with payment service providers, acquirers, card networks, issuing banks, fraud-prevention tools, and authentication providers.
To support payment security and card-scheme requirements, we may process and share relevant transaction data for:
We do not sell cardholder data. We do not use cardholder data for unrelated marketing. We do not request or store CVV/CVC codes after authorization. Where we receive card metadata, such as last four digits or card brand, we use it only for payment confirmation, customer support, fraud prevention, dispute handling, and legal/accounting purposes.
7. Fraud prevention and risk scoring
Digital skins can be targeted by account takeover, stolen payment cards, stolen items, bots, refund abuse, chargeback abuse, market manipulation, sanctions evasion, and other forms of fraud. To protect users and our business, we may use manual and automated checks.
These checks may consider:
These checks may result in additional verification, delayed delivery, blocked transactions, withdrawal limits, account restrictions, or account closure. You may contact us at support@gamepunk.net to request human review of a decision where required by applicable law.
8. Cookies and similar technologies
We use cookies, pixels, local storage, SDKs, and similar technologies.
8.1 Essential cookies
These are required for the website to work. They may support:
8.2 Analytics cookies
These help us understand how users interact with the website, identify errors, and improve performance. Where required by law, we use analytics cookies only with your consent.
8.3 Marketing cookies
These may help us measure advertising, prevent ad fraud, personalize offers, or retarget users. We use these only where permitted by law and, where required, with your consent.
You may control cookies through your browser settings. Blocking some cookies may affect website functionality.
9. Marketing communications
We may send you marketing emails, offers, promotions, or updates if you consent or where permitted by law for existing customers.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at support@gamepunk.net. We may still send non-marketing messages, such as security alerts, order confirmations, payment updates, account notices, and legal notices.
10. Who we share personal data with
We may share personal data with the following categories of recipients:
11. International transfers
We may transfer personal data outside your country, including outside the EEA, the United Kingdom, or Switzerland, where our service providers, payment partners, fraud-prevention providers, hosting providers, or group companies are located.
Where required, we use appropriate safeguards, such as:
12. Data retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including providing the service, complying with law, resolving disputes, preventing fraud, enforcing agreements, and maintaining payment records.
13. Security
We use technical and organizational measures designed to protect personal data, including as appropriate:
No system is perfectly secure. You are responsible for keeping your account credentials, email account, Steam account, Steam Guard, devices, and trade confirmations secure.
14. Your rights
Subject to applicable law, you may have the right to:
We usually respond within one month, unless the request is complex or we receive multiple requests, in which case we may extend the response period where permitted by law.
You also have the right to complain to your local supervisory authority. For EEA users, this may be the authority in the country where you live, work, or believe an infringement occurred.
15. Account deletion
You may request account deletion by contacting support@gamepunk.net.
Deletion may not be immediate or complete where we need to retain data for:
16. Children and age restrictions
Our service is intended only for users who are at least [18 / 16 / applicable age] years old and legally able to enter into binding contracts.
We do not knowingly collect personal data from children below the applicable age. If we learn that a child has provided personal data without valid authorization, we will take appropriate steps to delete or restrict the data and close the account where required.
We may request age verification where needed to comply with law, payment requirements, platform safety rules, or our terms.
17. Prohibited use and compliance checks
We may process data to detect, prevent, investigate, or take action against:
18. Third-party links and services
Our website may link to third-party websites or services, including Steam, payment providers, identity-verification providers, social media platforms, analytics tools, or advertising partners.
Their privacy practices are governed by their own privacy notices. We are not responsible for third-party privacy practices.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Last updated” date.
If changes are material, we may notify you by email, account notice, website banner, or other appropriate means.
20. Contact us
For privacy questions, requests, or complaints, contact: support@gamepunk.net
Where we rely on consent, you may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.
6. Payment-card and card-scheme data protection
Because we accept card payments, we work with payment service providers, acquirers, card networks, issuing banks, fraud-prevention tools, and authentication providers.
To support payment security and card-scheme requirements, we may process and share relevant transaction data for:
- card authorization and settlement;
- 3-D Secure authentication;
- fraud screening and transaction monitoring;
- refunds, reversals, chargebacks, and dispute resolution;
- prevention of unauthorized transactions;
- compliance with Visa, Mastercard, acquirer, processor, and PCI DSS requirements;
- audit, reconciliation, and reporting;
- detection and prevention of illegal, deceptive, or abusive activity.
We do not sell cardholder data. We do not use cardholder data for unrelated marketing. We do not request or store CVV/CVC codes after authorization. Where we receive card metadata, such as last four digits or card brand, we use it only for payment confirmation, customer support, fraud prevention, dispute handling, and legal/accounting purposes.
7. Fraud prevention and risk scoring
Digital skins can be targeted by account takeover, stolen payment cards, stolen items, bots, refund abuse, chargeback abuse, market manipulation, sanctions evasion, and other forms of fraud. To protect users and our business, we may use manual and automated checks.
These checks may consider:
- account age and history;
- transaction value and frequency;
- Steam profile and trade history;
- payment method and billing information;
- device, browser, IP address, VPN/proxy indicators, and approximate location;
- failed login attempts;
- chargebacks, refunds, or disputes;
- sanctions, fraud, or compliance signals;
- links between accounts, devices, payment methods, or Steam profiles.
These checks may result in additional verification, delayed delivery, blocked transactions, withdrawal limits, account restrictions, or account closure. You may contact us at support@gamepunk.net to request human review of a decision where required by applicable law.
8. Cookies and similar technologies
We use cookies, pixels, local storage, SDKs, and similar technologies.
8.1 Essential cookies
These are required for the website to work. They may support:
- login and authentication;
- shopping cart and checkout;
- fraud prevention;
- security;
- load balancing;
- cookie-consent preferences.
8.2 Analytics cookies
These help us understand how users interact with the website, identify errors, and improve performance. Where required by law, we use analytics cookies only with your consent.
8.3 Marketing cookies
These may help us measure advertising, prevent ad fraud, personalize offers, or retarget users. We use these only where permitted by law and, where required, with your consent.
You may control cookies through your browser settings. Blocking some cookies may affect website functionality.
9. Marketing communications
We may send you marketing emails, offers, promotions, or updates if you consent or where permitted by law for existing customers.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at support@gamepunk.net. We may still send non-marketing messages, such as security alerts, order confirmations, payment updates, account notices, and legal notices.
10. Who we share personal data with
We may share personal data with the following categories of recipients:
- payment service providers;
- acquiring banks, issuing banks, card networks, and 3-D Secure providers;
- fraud-prevention, risk, chargeback, and dispute-management providers;
- KYC, identity-verification, age-verification, sanctions-screening, and compliance providers;
- cloud hosting, infrastructure, security, and content-delivery providers;
- analytics and performance-monitoring providers;
- email, SMS, push-notification, and customer-support providers;
- accounting, tax, legal, audit, and professional advisers;
- logistics or digital-delivery service providers, where applicable;
- other users, only where necessary for marketplace features, transaction completion, dispute handling, or legal compliance;
- regulators, courts, law enforcement, financial intelligence units, tax authorities, card-scheme bodies, payment processors, and other authorities where required or permitted by law;
- potential buyers, investors, successors, or advisers in connection with a merger, acquisition, restructuring, financing, or sale of business assets.
11. International transfers
We may transfer personal data outside your country, including outside the EEA, the United Kingdom, or Switzerland, where our service providers, payment partners, fraud-prevention providers, hosting providers, or group companies are located.
Where required, we use appropriate safeguards, such as:
- adequacy decisions;
- Standard Contractual Clauses;
- UK International Data Transfer Agreement or UK Addendum;
- data-processing agreements;
- technical and organizational safeguards;
- supplementary measures where appropriate.
12. Data retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including providing the service, complying with law, resolving disputes, preventing fraud, enforcing agreements, and maintaining payment records.
13. Security
We use technical and organizational measures designed to protect personal data, including as appropriate:
- encryption in transit;
- access controls;
- authentication and authorization controls;
- logging and monitoring;
- network and application security controls;
- secure development practices;
- vulnerability management;
- backup and recovery controls;
- staff confidentiality obligations;
- vendor due diligence;
- payment processing through PCI DSS-compliant providers.
No system is perfectly secure. You are responsible for keeping your account credentials, email account, Steam account, Steam Guard, devices, and trade confirmations secure.
14. Your rights
Subject to applicable law, you may have the right to:
- access your personal data;
- correct inaccurate or incomplete data;
- request deletion of your data;
- restrict processing;
- object to processing based on legitimate interests;
- object to direct marketing;
- receive your data in a portable format;
- withdraw consent where processing is based on consent;
- request human review of certain automated decisions where required by law;
- lodge a complaint with a data-protection supervisory authority.
We usually respond within one month, unless the request is complex or we receive multiple requests, in which case we may extend the response period where permitted by law.
You also have the right to complain to your local supervisory authority. For EEA users, this may be the authority in the country where you live, work, or believe an infringement occurred.
15. Account deletion
You may request account deletion by contacting support@gamepunk.net.
Deletion may not be immediate or complete where we need to retain data for:
- pending transactions;
- unresolved disputes;
- chargebacks or refunds;
- fraud prevention;
- legal claims;
- sanctions or compliance records;
- tax, accounting, or audit obligations;
- payment-card and acquirer requirements.
16. Children and age restrictions
Our service is intended only for users who are at least [18 / 16 / applicable age] years old and legally able to enter into binding contracts.
We do not knowingly collect personal data from children below the applicable age. If we learn that a child has provided personal data without valid authorization, we will take appropriate steps to delete or restrict the data and close the account where required.
We may request age verification where needed to comply with law, payment requirements, platform safety rules, or our terms.
17. Prohibited use and compliance checks
We may process data to detect, prevent, investigate, or take action against:
- stolen accounts or stolen skins;
- unauthorized payment methods;
- chargeback abuse;
- bot activity or scraping;
- money laundering or sanctions evasion;
- fraud, deception, or market manipulation;
- violation of our Terms of Service;
- activity prohibited by our payment processors, acquirers, Visa, Mastercard, or applicable law.
18. Third-party links and services
Our website may link to third-party websites or services, including Steam, payment providers, identity-verification providers, social media platforms, analytics tools, or advertising partners.
Their privacy practices are governed by their own privacy notices. We are not responsible for third-party privacy practices.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Last updated” date.
If changes are material, we may notify you by email, account notice, website banner, or other appropriate means.
20. Contact us
For privacy questions, requests, or complaints, contact: support@gamepunk.net