Wondering why you encounter slow downloads on Genshin Impact?
Genshin Impact has established itself as one of the best anime-style action RPGs. It has over 30 million active monthly users and is available across multiple platforms.
To stay relevant, miHoYo make it a point to release updates. These updates bring in new features and fixes with one goal in mind, which is to improve gameplay and user experience.
Since Genshin Impact’s launch, it did not run into major issues, and fans have had a pleasant experience. However, this doesn’t mean that the game won’t encounter problems along the way.
One of the most common issues on Genshin Impact is slow downloads. This problem is usually caused by server-related errors and slow network connections. However, it can also be due to improper configurations, lack of storage, and third-party software.
Today, we’ll show you how to address slow downloads on Genshin Impact.
Let’s get started!
1. Restart Genshin Impact.
If you are having a hard time installing Genshin Impact updates on your device, we suggest restarting the game first. This way, you can ensure that its resources are correctly loaded and the game is connected to the servers.
For Android and iOS devices, restarting Genshin Impact is easy. Swipe upwards from the bottom of your screen to open the App Switcher. Locate Genshin Impact and flick it upwards to close it.
For Windows:
- First, press the CTRL + SHIFT + ESC keys on your keyboard and click on Task Manager.
- After that, go to Processes and locate Genshin Impact.
- Lastly, click on Genshin Impact and hit the End Task button to stop the game from running.
For Playstation:
- On your controller, press and hold the PS Button to access the Quick Menu.
- Now, select Close Application from the list.
- Finally, press the O or X button on your controller to confirm your action.
Once done, relaunch the game and see if you can download the updates.
2. Check the Servers.
Being an online game, Genshin Impact relies on its servers to deliver updates to end users. If you experience slow downloads while updating Genshin Impact, it might be due to server downtimes and errors.
To confirm this, you can visit third-party sites like Downdetector to see if there are reported problems with the game.
If other players also encounter slow downloads on Genshin Impact, the problem could be with the servers. In this case, it is best to wait for a few hours before downloading the update.
3. Stop Other Applicaitons.
There might be online applications running on your device, which consumes network bandwidth. To avoid issues, we recommend closing other applications running on your device. This way, we can ensure that there are no other apps consuming your network.
You can do this process by following the exact steps shown in the first solution. However, instead of stopping Genshin Impact, close other applications running on your device.
After closing unnecessary applications in the background, go back to Genshin Impact and try downloading the update again.
4. Choose the Applications.
Genshin Impact has four different servers, which you can connect to depending on your location. If you’re experiencing slow downloads in the game, you might be connected to the wrong server.
To fix this, select the nearest server possible for your location and try updating or downloading the game again.
Here’s what you need to do:
- First, open Genshin Impact on your device.
- On the main screen, you should see a Server button below the Start Game option.
- Lastly, tap the Server button and select the nearest Server for your location.
Relaunch Genshin Impact afterward and see if the problem is solved.
5. Check and Reset Your Network.
A slow or unstable internet connection could also be the reason for slow downloads on Genshin Impact. To check if your network is the problem, run a test using Fast.com to measure its current upload and download speed.
If the result shows that your connection is the problem, reboot your network router to re-establish the link with your ISP’s servers.
Once done, re-run the speed test on your network to check if the problem is solved. Contact your service provider if you continue to experience network-related issues and ask them to fix the quality of their service.
6. Contact miHoYo.
If you continue to experience slow downloads on Genshin Impact, we suggest that you ask the help of the experts. Visit miHoYo’s official website and get in touch with their customer support to report the problem.
Be sure to provide your complete account details and the device you are using to help their team provide you with the best solution possible.
If you are experiencing other connection issues in Genshin Impact, like high ping or network errors, please visit some of the guides below:
That ends our guide on how to fix Genshin Impact download if it is running slow. If you have any questions or other concerns, please leave a comment below, and we’ll be glad to offer you some help.
